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New Brunswick: selling boilers where heat pumps already lead

Electricity is the primary heating energy for 39% of New Brunswick households and heat pumps lead in 27%, so a boiler company competes against well-established alternatives. Precise targeting and strong agreements matter more than volume.

Written by Ali Sedighi, MBALast updated:

New Brunswick asks a boiler company to be very clear about where it fits. Electric heat and heat pumps already serve a large share of homes, and recent programs have supported switching away from oil. A profitable boiler business here is usually built on precise targeting, strong repair and agreement work, and honest comparisons on install pages.

The market and the buyers

Per Statistics Canada's 2023 data, electricity is the main heating energy in 39% of New Brunswick homes and wood in 6%, and a heat pump is the main system in 27%. That leaves a smaller pool of homes with fuel-fired or hydronic heating, where boiler replacement is the natural choice.

Moncton, Saint John and Fredericton are the main urban markets, with Dieppe, Riverview and Quispamsis close by. Miramichi and Edmundston serve wider rural areas, where travel time affects every visit's cost.

Climate and seasonality

Snow and cold are a given, but the Fundy shore has it easier than the northern and inland counties. For economics:

  • Northern and inland service areas have longer, harsher seasons, which raises the value of agreements and repair response.
  • Coastal areas have somewhat milder conditions, so the agreement case rests more on reliability and hot-water performance.
  • Autumn is the selling window for agreements and planned replacements across the province.

Regulators to know

We link these so you can check requirements yourself.

Programs relevant to boiler economics

As of October 2026, confirm each program with NB Power's Save Energy NB before mentioning it.

  • The Total Home Energy Savings Program offers incentives for energy-saving renovations, including heating.
  • The Enhanced Energy Savings Program is listed for income-qualified upgrades; its details were not confirmed.
  • The NB co-delivered Oil to Heat Pump Affordability program closed to registration on June 30, 2026, with paperwork due by October 1, 2026 and upgrades to be completed by March 31, 2027.
  • When we checked in October 2026, there was still no federal Greener Homes Affordability agreement in place for the province.

For boiler economics, the end of the oil-to-heat-pump program changes the comparison some oil-heated households face. It does not make a boiler the automatic choice, but a well-explained boiler quote may now be weighed more evenly against the alternatives.

Language choices

According to the Commissioner of Official Languages for New Brunswick, the province's language law guarantees residents government services in English or French; it places no bilingual duty on private firms. For marketing, bilingual pages are a choice, not an obligation. In francophone areas, French pages and ads can lift close rates, so test them and measure the result against their cost.

An illustrative New Brunswick check

Imagine, for illustration only, a Moncton company whose boiler quotes close at 25% because many buyers are also pricing heat pumps. At an allowable $700 per sold install, each quote visit may cost no more than $175. If tighter targeting toward homes that already have hydronic heat lifts the close rate to 35%, the same install ceiling allows $245 per visit, without any change in price. The allowable cost per install guide shows the full chain.

How we would approach marketing in New Brunswick

  1. Target existing hydronic and fuel-fired homes rather than broad heating searches, and track close rates through unit-economics tracking.
  2. Build a strong agreement base with service agreement programs, because members are the steadiest source of value in a narrower market.
  3. Explain boiler choices honestly alongside heat pumps on install pages, using install pricing.
  4. Test French content where your service area is largely francophone.

Boiler.Business is a marketing service, not a New Brunswick contractor, and we never install or service equipment. See the areas overview for other regions.

Frequently asked questions

Do we have to market in both English and French in New Brunswick?

No. The province's language law is about government services; a private company may choose its own languages. Offering French can still widen your market, especially in francophone areas.

Who issues boiler and gas permits in New Brunswick?

Technical Inspection Services, part of the Department of Public Safety, issues permits for boilers, pressure vessels and gas installations. Check its requirements directly.

Is the NB oil-to-heat-pump program still open?

No. Registration for the NB co-delivered Oil to Heat Pump Affordability program closed on June 30, 2026, though approved upgrades must be completed by March 31, 2027. Confirm with Save Energy NB.

Sources

  1. Statistics Canada Table 38-10-0286-01 (2026-10-22)
  2. GNB: Technical Inspection Services (2026-10-22)
  3. Save Energy NB: For your home (2026-10-22)
  4. Office of the Commissioner of Official Languages for NB: FAQ (2026-10-22)